Heidi Morrissey, CFE
Heidi Morrissey joined Kitchen Tune-Up in May of 2003 at the urging of her father and Kitchen Tune-Up founder, Dave Haglund. Prior to joining Kitchen Tune-Up, Heidi worked as an elementary school teacher and ran her own home-based business for 11 years when her dad convinced her that her skills could be best used for the family business.
Heidi joined Kitchen Tune-Up and worked in different areas, finally finding a home in marketing and sales, where she felt she could make dramatic transformations.
In her second year at Kitchen Tune-Up, she helped coordinate and activate the National Advertising Fund. During her third year, she helped the company undergo a full rebranding (the first in 18 years). Heidi has grown the sales and marketing departments, allowing her to get out of the day-to-day tasks and concentrate on growing and strengthening the Kitchen Tune-Up system.
After working with the Home Office for more than a decade, Heidi interacts constantly with each individual franchise partner, all of whom she knows by name. Heidi is passionate about bringing an outstanding level of assistance and guidance to each franchisee, helping to guide Kitchen Tune-Up’s reputation for regarding franchisees as “part of the family.” When she’s not working, Heidi is a Pilates teacher and certified MELT instructor. She enjoys biking with her husband, three daughters and their rescue dogs, and loves to cook and scrapbook. Her favorite type of cabinet is maple and she appreciates the simplicity of a slab door.
SR. VICE PRESIDENT OF OPERATIONS
Jeff Dorn joined Kitchen Tune-Up in May of 1997. Since that time, he has led operations for both the franchise system and the Home Office, specializing in the areas of contract compliance and administration, as well as vendor oversight.
Jeff brings 17 years of prior experience in senior management positions with Presentation Health System, a large health care system serving Minnesota, North Dakota and South Dakota. In his day-to-day work at Kitchen Tune-Up, Jeff works closely with the Home Office team and franchise owners to implement online tools and pricing programs, as well as program development for new systems and software and franchisee training.
Outside of work, Jeff considers himself a “pizza connoisseur” and is always trying new recipes for grilled pizza. He’s an avid golfer, fisher, and hunter. Jeff and his wife enjoy spending as much time as possible with their three grandchildren. His favorite cabinets are cherry, and his favorite door style is shaker.
FRANCHISE DEVELOPMENT COACH
Chris Tye has been with the Kitchen Tune-Up family since 2013. Her prior work experience includes television news production and advertising account management. She’s also worked as a health unit coordinator for a busy hospital emergency room, and balanced that with teaching yoga and Pilates fitness classes.
Today, Chris is the first point of contact for those considering Kitchen Tune-Up franchise ownership. She enjoys getting to know each candidate and guiding them through the process to becoming new business owners. Her favorite franchise candidates are those who are positive, motivated, and already a “Tunie” at heart.
Chris keeps things zen by practicing yoga, hiking, and running. Her favorite hobby is photography and her favorite subjects are food and nature.
DIRECTOR OF FRANCHISING
Craig has been with our Home Office team for over 14 years. He previously spent time in the private student loan and banking industries. Craig works with potential franchisees and guides them through the franchise validation process. He enjoys helping out each new owner and is passionate about helping our franchise system grow so that more homeowners across the nation have access to our 1-5 day kitchen updates.
Outside of work Craig enjoys volunteering in and around the Aberdeen community, along with cheering on the Minnesota Twins and Vikings. He and his wife also enjoy watching their daughter play high school volleyball and basketball. Craig is also an avid pheasant hunter and enjoys all that the great plains of South Dakota have to offer. His favorite Kitchen Tune-Up service is our original 1 Day Tune-Up because it’s so fun to help franchisees bring wood care to new markets.
Stacie Wilkinson joined the Home Office team in 1996, and has led our accounting team for over twenty years. In addition to managing the daily operations of our accounting department, she trains all aspects of the Kitchen Tune-Up quoting program and sales and marketing reporting. Stacie was pivotal in the development and maintenance of our proprietary quoting program that our franchisees use to give accurate quotes on the spot.
In her free time she enjoys biking, working with youth programs and spending time with her family. Her favorite door style is anything in hickory wood.
Sarah Eisenbeisz joined the Kitchen Tune-Up Home Office in 2008 following several years working at a background screening company. Her passion is helping franchise owners develop and implement their strategic marketing plans to better grow their businesses.
At Kitchen Tune-Up, Sarah focuses on lead generation, brand management, lead tracking, marketing ROI, social media strategy and content creation for the website, blog, social media pages and newsletters. She also coordinates the appearance and distribution of Kitchen Tune-Up’s print and electronic materials.
Around the office and outside of work, Sarah is known for her enthusiasm and outgoing personality. She enjoys baking and loves to hunt for treasures at antique shops and flea markets. Her favorite cabinet door style is a timeless white shaker. She is currently rehabbing a 1960s home with her husband.
Jill HansenDIRECTOR OF INFORMATION TECHNOLOGY
Jill joined our team in 2010 while completing her master’s degree. Before joining Kitchen Tune-Up she worked as a Graduate Assistant in the E-Learning Department at Northern State University, and as an intern for Gingrich Communication.
Jill oversees the information technology strategy for Kitchen Tune-Up and maintains both of our websites, kitchentuneup.com and ktufranchise.com. In addition to system upgrades and support, she oversees the maintenance of email servers and is the administrator of the Home Office network. She continually researches and assess new computing and information technologies to determine potential value for the national franchise system.
Jill enjoys being active and can often be found playing a pick-up game of basketball or volleyball. She is an avid sports fan, traveling often to cheer on the Green Bay Packers. She loves to travel and has visited 10 different countries with many more on her list.
VENDOR RELATIONS & TRAINING COORDINATOR
Jessica Ruenz joined the Kitchen Tune-Up Home Office in 2011 following several years as a Business Development Manager for a partner of Microsoft. She enjoys her day-to-day interaction with the product vendors and franchise owners.
At Kitchen Tune-Up, Jessica’s main focus is developing and nurturing relationships with Kitchen Tune-Up’s product manufacturers. She’s a key player in bringing new companies into the product fold and launching them with the franchise owners. Additionally, Jessica is the Training Coordinator. She takes new franchise owners through a thorough training process and, along with other team members, helps launch their businesses. She looks for gaps in training to fill and then promptly adds webinars, training manuals or live training to ensure that our owners have the confidence and skills to run all aspects of the business.
Outside of work, Jessica loves the great outdoors. She enjoys camping in the summer with her husband and daughter. She relishes in cooking, baking and gardening. Her and her husband are currently rehabbing their 1970s home, and styled their new kitchen with her favorite shaker door style in hickory.
DIRECTOR OF INSTALLATION & WOOD CARE
Eric Glodrey joined the Home Office in 2013 following 12 years in the home improvement business. In those years, he gathered a great deal of knowledge on painting and finishing products and processes, kitchen cabinet design, doors, and window product and installations to name a few.
Eric’s primary focus is on franchise support, speaking daily with franchises about installations, ordering, project management, and quoting projects. He also develops new training material for new and existing franchises, researches and development of new tools, products, services, and processes for installations.
Outside of work he enjoys spending time with his wife and two children. He enjoys hunting, golf, going to high school and college basketball games, and watching the Minnesota Vikings.